Our Commitment
Last updated October 16, 2026
When water, pests or storm damage will not wait, the part you should not have to worry about is whether anyone picks up. Here is what this service commits to, and — just as plainly — what it does not.
Someone answers, at any hour
The line on this site is answered 24 hours a day, every day of the year, holidays included. Damage does not keep business hours and neither does the phone.
No charge for the call or the connection
There is nothing to pay here. No sign-up, no fee for the introduction, no charge if you decide not to go ahead at all.
You are connected to a licensed local contractor
Every contractor on the other end of this line is independent, carries the license South Carolina requires for this work, and serves North Charleston and the towns around it. Ask to see both the license and the insurance certificate.
One call fixes a bad match
A contractor who misses the appointment or rubs you the wrong way is a reason to call back, not to give up. Ask for a different one; it costs nothing and nobody will argue.
The part this service cannot promise
None of the above is a warranty on anyone’s workmanship. The contractors are independent businesses, not employees of this site, and the work you agree with one of them is a contract between you and that contractor — its quality, its price, its schedule and its guarantee are theirs to give and yours to hold them to.
The full disclaimer is on the disclaimer page.